:root{--red:#b81525;--dark:#181d26;--ink:#222631;--muted:#647083;--line:#e3e6ec;--bg:#f4f5f7;--white:#fff;--green:#086a52;--shadow:0 8px 30px #151e3510}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font:15px/1.55 -apple-system,BlinkMacSystemFont,"Segoe UI",Arial,sans-serif}a{color:var(--red);text-decoration:none}button,input,select,textarea{font:inherit}button,a,input,select,textarea,summary{touch-action:manipulation}button{cursor:pointer}button:disabled{opacity:.45;cursor:not-allowed}input,textarea,select{border:1px solid #cdd3de;border-radius:10px;background:#fff;color:var(--ink);min-height:46px;padding:11px 13px;max-width:100%;width:100%}input:focus,select:focus,textarea:focus{outline:3px solid #b8152520;border-color:var(--red)}textarea{resize:vertical}input[type=checkbox],input[type=radio]{width:20px;height:20px;min-height:20px;flex:0 0 20px;accent-color:var(--red);margin:2px 0}h1,h2,h3,p{margin-top:0}h1{font-size:clamp(28px,3.5vw,42px);line-height:1.13;letter-spacing:-1.1px;margin-bottom:16px}h2{font-size:21px;letter-spacing:-.45px;line-height:1.3;margin-bottom:12px}h3{font-size:17px;line-height:1.4;margin-bottom:6px}small,.help,.quiet{font-size:12px;color:var(--muted)}.help{line-height:1.6;margin:10px 0}.sub{color:var(--muted);margin-bottom:0}.eyebrow{font-size:10px;line-height:1.5;color:var(--red);text-transform:uppercase;font-weight:800;letter-spacing:1.8px;margin-bottom:12px}.header{min-height:82px;display:flex;align-items:center;gap:22px;padding:14px 30px;background:white;border-top:4px solid var(--red);border-bottom:1px solid var(--line);flex-wrap:wrap}.identity{display:flex;align-items:center;gap:12px;color:var(--ink);flex-shrink:0}.identity img{width:36px;height:36px;object-fit:contain}.identity strong{font-size:13px;letter-spacing:.2px;display:block}.identity 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0;overflow-wrap:anywhere}.feed-mark{width:9px;height:9px;background:var(--red);border-radius:50%;margin-top:7px;flex:0 0 9px}.empty{text-align:center;padding:45px 20px;color:var(--muted)}.empty h2,.empty b{color:var(--ink)}.empty p{font-size:13px;max-width:480px;margin:10px auto 18px}.notice{padding:14px 18px;border-radius:12px;font-size:13px;border:1px solid var(--line);margin:0 0 22px;background:white}.notice.success{background:#edf8f3;border-color:#bfe5d4;color:#125741}.notice.warning{background:#fffaee;border-color:#eed9a9;color:#745111}.privacy{margin-top:24px;color:var(--muted)}.primary,.secondary{display:inline-flex;justify-content:center;align-items:center;min-height:44px;border-radius:10px;padding:11px 17px;border:1px solid transparent;font-size:13px;font-weight:700;line-height:1.45}.primary{background:var(--red);color:white;border-color:var(--red);box-shadow:0 5px 14px 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small{display:block}.slot:has(input:checked){background:#fff1f3;border-color:var(--red)}.slot.busy{background:#f3f4f6;opacity:.6;cursor:not-allowed}.prose{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.8}dl{display:grid;grid-template-columns:1fr 1fr;font-size:13px;border-top:1px solid var(--line);padding-top:16px;gap:14px}dt{color:var(--muted)}dd{margin:0;text-align:right}.delivery-photo{width:100%;max-height:600px;object-fit:contain;border:1px solid var(--line);border-radius:12px;background:#f5f6f7}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:16px}.stats .card{padding:22px;display:flex;flex-direction:column;gap:8px}.stats span{font-size:10px;letter-spacing:1px;color:var(--muted);font-weight:750}.stats strong{font-size:34px;line-height:1}.table-scroll{overflow-x:auto}table{width:100%;border-collapse:collapse;font-size:12px}th{text-align:left;font-size:9px;text-transform:uppercase;letter-spacing:1px;color:var(--muted);padding:12px;background:#f5f6f8}td{padding:14px 12px;border-bottom:1px solid var(--line)}.search{margin-bottom:20px}.resident-row,.booking-row{padding:23px 0;border-bottom:1px solid var(--line)}.resident-row:first-of-type{padding-top:0}.resident-row:last-of-type,.booking-row:last-of-type{border:0}.resident-row p{margin-bottom:8px;font-size:13px}.resident-row .section-title{margin-bottom:4px}.resident-row details{font-size:12px}.switch-row{display:flex;justify-content:space-between;align-items:center;gap:20px;padding:20px 0;border-bottom:1px solid var(--line)}.switch-row small{display:block;margin-top:6px}.switch-row:last-of-type{margin-bottom:24px}.staff-row{display:grid;grid-template-columns:1fr 1fr auto;gap:20px;align-items:center;padding:20px 0;border-bottom:1px solid var(--line)}.staff-row small{display:block}.staff-row .field{margin:0}.readiness{grid-template-columns:minmax(140px,1fr) 3fr;gap:22px}.readiness dd{text-align:left}.mt{margin-top:22px}.mb{margin-bottom:22px}details summary{cursor:pointer;font-weight:650}details[open]>summary{margin-bottom:15px}.bottomnav{display:none}.offline{background:#ffefd0;color:#745015;border-bottom:1px solid #dec9a0;padding:12px 24px;font-size:12px}.offline[hidden]{display:none}footer{max-width:1280px;margin:auto;padding:18px 28px;display:flex;justify-content:space-between;gap:20px;font-size:10px;color:var(--muted);border-top:1px solid var(--line)}#toast{position:fixed;bottom:85px;left:50%;transform:translateX(-50%);padding:13px 22px;border-radius:10px;background:#1a2230;color:white;z-index:200;max-width:90%;font-size:13px}#toast[hidden]{display:none}
@media(max-width:1100px){.header{padding:13px 22px;gap:17px}.topnav{order:3;width:100%;justify-content:flex-start;gap:20px}.profile{margin-left:auto}.hero{padding:30px}.shell{padding:26px 22px 38px}.quick-grid{gap:12px}.quick{padding:20px}.card{padding:22px}.form-layout{grid-template-columns:minmax(300px,1fr) minmax(300px,1.2fr)}}
@media(max-width:700px){body{font-size:14px}.header{gap:12px;padding:11px 16px;min-height:73px}.identity{gap:8px}.identity img{width:28px;height:28px}.identity strong{font-size:11px}.identity small{font-size:9px}.edition{padding-left:12px;font-size:8px}.edition b{font-size:12px}.profile{font-size:10px}.profile summary{padding:8px}.topnav{gap:14px;overflow-x:auto;flex-wrap:nowrap;padding:4px 0;justify-content:flex-start}.topnav a{font-size:11px}body[data-role=resident] .topnav{display:none}.shell{padding:20px 16px 95px}.page-heading{margin-bottom:20px}.page-heading h1{font-size:29px}.card{padding:21px;border-radius:15px}.hero{padding:27px 22px;gap:12px;border-radius:17px;align-items:flex-start;position:relative}.hero h1{font-size:31px;letter-spacing:-.8px}.hero p{font-size:12px}.hero-dot{display:table;margin:12px 0 0;font-size:10px}.hero-aside{min-width:0;padding:0;border:0;position:absolute;right:20px;top:28px}.hero-aside span{display:none}.hero-aside strong{font-size:29px;text-align:right}.hero-aside a{font-size:10px}.hero-link{display:none}.quick-grid{grid-template-columns:1fr;gap:12px;margin:18px 0}.quick{position:relative;padding:19px 20px 18px 75px}.quick .tile-icon{position:absolute;top:21px;left:19px;width:38px;height:38px;font-size:24px}.quick h2{font-size:18px;margin-bottom:6px}.quick p{font-size:12px;margin-bottom:9px}.two,.content-grid,.form-layout,.form-layout:has(.slots){grid-template-columns:1fr;gap:16px}.form-layout .two{grid-template-columns:1fr 1fr;gap:12px}.cards{grid-template-columns:1fr}.actions{gap:8px}.actions .primary,.actions .secondary{padding:10px 12px;font-size:12px}.actions input{flex-basis:100%}.feed{gap:12px}.feed h2{font-size:18px}.feed .actions{justify-content:flex-end}.feed form .secondary{font-size:11px;padding:8px;min-width:70px}.feed p{font-size:12px}.primary,.secondary{min-height:45px}.field>span{font-size:11px}input,select,textarea{font-size:16px}.field{margin-bottom:16px}.check{font-size:12px}.stats{grid-template-columns:repeat(2,1fr);gap:10px}.stats .card{padding:18px}.stats span{font-size:9px}.stats strong{font-size:29px}.bottomnav{position:fixed;bottom:0;left:0;right:0;display:flex;justify-content:space-around;background:#fff;border-top:1px solid var(--line);padding:16px 6px calc(16px + env(safe-area-inset-bottom));z-index:40;box-shadow:0 -4px 20px #22304708}.bottomnav a{font-size:11px;color:#3d4758;font-weight:700}.auth-shell{padding-top:28px}.auth-card{grid-template-columns:1fr}.auth-brand{padding:26px}.auth-brand h1{font-size:33px;margin:18px 0}.auth-brand .quiet{margin-top:22px}.auth-form{padding:27px 25px}.staff-row{grid-template-columns:1fr auto;gap:10px}.staff-row>div{grid-column:1/-1}.readiness{grid-template-columns:1fr;gap:9px}.readiness dd{margin-bottom:16px}.slots{gap:9px}.slot{padding:12px 10px;font-size:12px}.prose{font-size:13px}footer{display:none}.narrow{max-width:100%}.form-layout aside{order:2}.cards.single{display:grid}.hero .eyebrow{max-width:210px}.empty{padding:32px 10px}}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important;transform:none!important}}
@media print{.header,.bottomnav,footer,button,.primary,.secondary{display:none}body{background:white}.shell{max-width:none;padding:0}.card{box-shadow:none;break-inside:avoid}}

/* Fit only enabled resident navigation items. */
@media(max-width:1100px){.header .topnav{flex:0 0 100%;min-width:0;max-width:100%}}
.bottomnav{grid-template-columns:none;grid-auto-flow:column;grid-auto-columns:1fr}

/* Private resident and management conversations. */
.feedback-toolbar{display:flex;justify-content:space-between;align-items:center;gap:18px;flex-wrap:wrap}.feedback-toolbar .actions{align-items:flex-end}.feedback-toolbar .help{margin:12px 0}.feedback-cases{display:grid;gap:14px}.feedback-card{display:block;color:var(--ink);transition:border-color .15s}.feedback-card:hover{border-color:var(--red)}.feedback-card h2,.feedback-title{overflow-wrap:anywhere}.feedback-card .eyebrow{margin:0}.feedback-preview{color:var(--muted);overflow-wrap:anywhere;white-space:pre-line}.feedback-new{font-weight:750;color:var(--red)}.feedback-thread{max-width:900px;margin:auto}.feedback-title{font-size:30px}.feedback-messages{display:flex;flex-direction:column;gap:16px}.feedback-message{max-width:90%;align-self:flex-start;border:1px solid var(--line);border-radius:16px 16px 16px 3px;background:white;padding:20px 24px;min-width:220px;box-shadow:var(--shadow)}.feedback-message .prose{margin:12px 0 0}.feedback-mine{align-self:flex-end;background:#fff1f3;border-color:#efcbd0;border-radius:16px 16px 3px 16px}.feedback-author{display:flex;align-items:baseline;gap:18px;justify-content:space-between;flex-wrap:wrap;font-size:12px}.feedback-author time{color:var(--muted);font-size:11px}.feedback-photo{display:block;max-width:100%;max-height:320px;border-radius:10px;margin-top:16px;object-fit:contain}.feedback-event{align-self:center;background:#eef0f4;box-shadow:none;border:0;border-radius:12px;font-size:12px;max-width:100%;text-align:center}.feedback-event .prose{margin-top:6px}.feedback-status-form{margin-top:20px;align-items:flex-end}.feedback-status-form .field{margin:0}.state-open{background:#fff3d4;color:#886015}.state-in_progress{background:#e9efff;color:#344c98}.state-resolved{background:#e8f5ef;color:var(--green)}
@media(max-width:700px){.feedback-message{max-width:96%;min-width:0;padding:16px}.feedback-title{font-size:25px}.feedback-toolbar{gap:10px}.feedback-author{gap:5px;flex-direction:column}.feedback-card .section-title{gap:8px}.feedback-card .mini-meta{gap:8px}.feedback-status-form{align-items:stretch}.feedback-status-form .field{flex:1}.feedback-toolbar .primary{width:100%}body[data-role=resident] .bottomnav a{font-size:10px}}

/* 4.0.2 role-aware entry and accessible password controls. */
.demo-banner{padding:12px 20px;text-align:center;background:#fff3cf;color:#6b4b00;font-weight:700;font-size:13px;border-bottom:1px solid #ead49a;line-height:1.5}
.welcome{display:grid;grid-template-columns:1fr 1.1fr;gap:64px;align-items:center;padding:54px 22px;max-width:1100px;margin:auto}.welcome h1{font-size:clamp(36px,4vw,58px);line-height:1.06;letter-spacing:-2px;margin:20px 0 25px}.welcome .sub{font-size:17px;line-height:1.6;max-width:370px}.welcome-brand{margin-top:40px;font-size:12px;letter-spacing:1.2px;font-weight:800;color:#ae1420}.welcome-brand span{display:block;color:#596370;font-weight:400;letter-spacing:0;margin-top:8px}.access-options{display:grid;gap:14px}.access-option{background:#fff;display:grid;grid-template-columns:35px 1fr 18px;align-items:center;gap:14px;padding:26px 24px;border:1px solid #e0e2e6;border-radius:16px;text-decoration:none;color:#1d2430;box-shadow:0 5px 20px #20253505;transition:transform .15s,border-color .15s}.access-option:hover,.access-option:focus-visible{border-color:#bb1724;transform:translateY(-2px)}.access-option b{display:block;font-size:18px;margin-bottom:8px}.access-option small{display:block;color:#596370;font-size:13px;line-height:1.6}.access-num{color:#bb1724;font-weight:800}.access-note{font-size:12px;line-height:1.7;color:#626c79;margin:7px 12px}.password-wrap{display:flex;align-items:center;border:1px solid #ccd2da;border-radius:10px;overflow:hidden;background:#fff}.password-wrap:focus-within{outline:2px solid #bb1724;outline-offset:2px}.password-wrap input{min-width:0;flex:1;border:0!important;outline:none!important;border-radius:0!important;box-shadow:none!important}.password-toggle{padding:12px 14px;border:0;background:transparent;color:#a7111e;cursor:pointer;font-weight:700;min-height:44px}.caps-warning{color:#8a4900;font-size:13px;margin:8px 0}.signin-submit{margin-top:18px}.auth-form>.textlink:first-child{display:inline-block;margin-bottom:22px}
@media(max-width:760px){.welcome{grid-template-columns:1fr;gap:26px;padding:22px 0}.welcome h1{letter-spacing:-1.1px}.welcome-brand{margin-top:20px}.access-option{padding:20px 18px}.access-option b{font-size:17px}.demo-banner{font-size:11px}}